> ## Documentation Index
> Fetch the complete documentation index at: https://docs.renaiss.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Ship your cards

> Choose eligible cards from one vault region, review delivery costs and track your order.

## Overview

Redemption exchanges your on-chain collectible for delivery of the physical card. Completing redemption permanently burns the NFT.

## User guide

### Choose cards from one region

1. Sign in to the account that owns the cards and open [Redeem](https://www.renaiss.xyz/redeem).
2. Under **Available for redemption**, select a vault region and add up to 50 eligible cards from that region.
3. Check out this cart before switching regions. Switching can clear the cart.

Cards stored in Hong Kong and Malaysia need separate orders, even when they are going to the same address.

### Review delivery and confirm

1. Choose **Continue to delivery**. Enter the shipping address, recipient name and contact details.
2. If checkout offers a choice of couriers, choose **Get courier options** and select a service for your destination.
3. Check the cards, address, shipping service and total in the **Order summary**.
4. Review the burn acknowledgement, then confirm the checkout. Save the order number from the confirmation.

### Track an order

Open [All Orders](https://www.renaiss.xyz/redeem/orders) and select the order. **Initiated** means the order has started. The timeline then follows the cards from **Released from vault** through **In transit** to **Delivered**. When a tracking number is available, use **Track shipment** to open the courier's tracking page.

If checkout was interrupted, look for the existing order before submitting another payment. For address validation, shipping quotes and checkout in your app, see the [Redeem integration](https://docs.renaiss.xyz/redeem.md).

## Fees

| Charge | What you pay |
| - | - |
| Shipping | Checkout shows the shipping cost for your cards and destination. |
| Handling | The standard fee is 2 USDT per card. If the order shows a handling fee waiver, handling is zero and shipping still applies. |
| Insurance | If you select insurance, its cost is included in the checkout total. |
| Duties and taxes | The order may show an estimate. If charges apply at your destination, you pay them on delivery. |


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