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Overview

Redemption exchanges your on-chain collectible for delivery of the physical card. Completing redemption permanently burns the NFT.

User guide

Choose cards from one region

  1. Sign in to the account that owns the cards and open Redeem.
  2. Under Available for redemption, select a vault region and add up to 50 eligible cards from that region.
  3. Check out this cart before switching regions. Switching can clear the cart.
Cards stored in Hong Kong and Malaysia need separate orders, even when they are going to the same address.

Review delivery and confirm

  1. Choose Continue to delivery. Enter the shipping address, recipient name and contact details.
  2. If checkout offers a choice of couriers, choose Get courier options and select a service for your destination.
  3. Check the cards, address, shipping service and total in the Order summary.
  4. Review the burn acknowledgement, then confirm the checkout. Save the order number from the confirmation.

Track an order

Open All Orders and select the order. Initiated means the order has started. The timeline then follows the cards from Released from vault through In transit to Delivered. When a tracking number is available, use Track shipment to open the courier’s tracking page. If checkout was interrupted, look for the existing order before submitting another payment. For address validation, shipping quotes and checkout in your app, see the Redeem integration.

Fees